For over 100 years The Shelby Mutual Insurance Agency Inc. has been providing insurance services in Shelby and throughout Ohio. In 2019 our agency family grew with the acquisition of C&S Insurance Agency adding a 2nd location in Mansfield, Ohio, expanding our means to provide a better customer experience.
You deserve the best insurance protection at the lowest possible cost. We strive toward this simple philosophy every day! As an independent insurance agency, we partner with some of the top insurance companies in the industry, and with nearly 120 years of combined insurance experience and knowledge, we can provide you with peace of mind, knowing that your most valuable assets are protected.
We have a proven track record of providing an outstanding customer experience. We will provide you with timely quotes, assist you in making changes to your policy, help you throughout the claim process, and take the time to review your coverages to make sure they meet your needs.
As a family-owned business, we pride ourselves on treating our customers like they are family. It’s our family protecting the future of yours!
An Independent Advantage
We are Independent Agents in Shelby, Ohio, free to choose the best carrier for your insurance needs. We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment and service. Shelby Mutual Insurance Agency Inc. represents a carefully selected group of financially strong, reputable insurance companies. Therefore, we are able to offer you the best coverage at the most competitive price.
What is an Independent Insurance Agent?
When you decide to buy a car, you wouldn't purchase the first one you see. What if one day the automobile industry decided to make only one type of car, one make and one model. You wouldn't have a choice!
The same situation holds true for insurance. You need insurance to drive a car, to purchase a house, to protect your family's financial future and to run a small business. But if there was only one insurance company that offered only one type of insurance, you wouldn't have a choice. The only solution would be going to that one company.
With an independent insurance agent, you have choices. Independent agents are not tied to any one insurance company. One of the advantages of using an independent agent is that he or she works to satisfy your needs. You are using an expert for an important financial decision.
An independent agent has several companies that he or she can approach to get you the best coverage at the best price. And your independent agent will know the companies with the most efficient claims departments to recover your losses as quickly as possible.
When you buy insurance, you want an advocate who will properly assess the risks you face and give you an objective analysis of the marketplace, because it's up to you to make the final choice.
Erie Insurance J.D. Power Award for Home Insurance Claims
Erie Insurance is #1 in Customer Satisfaction with the Home Insurance Claims Experience
Disclaimer: For J.D. Power 2023 award information, visit jdpower.com/awards